Professional Services

Dynamic Infrastructure

Is your IT infrastructure as agile as your business needs it to be? Are you spending too much time reacting to problems rather than focusing on the future?

MDX Solutions Middle East Managed Infrastructure Services cut costs and boost efficiency through technological innovation and a focus on high-quality service design. All along the way, these services follow MDX Solutions Middle East lean principals, green environmental best practices and industrialized approach to technical design.

By combining MDX Solutions Middle East unique approach to Lean methods and benefits realization, we are able to build a road map with you to optimize IT infrastructure, operations and premises. Then we link this roadmap to clearly defined business benefits that can be tracked throughout the life of the contract.

We consolidate, standardize, automate and virtualize systems utilizing appropriate cloud services and customer-owned IT to create and deliver efficient, low-cost, flexible IT around the world.

Data Center Services

Managing Data Centers in the Age of Hybrid IT

IT infrastructure is changing and so are the challenges facing the data center. Whereas cloud was once adopted to seize opportunities that lay outside of the traditional IT environment, it’s now becoming a mainstream way to deliver a whole range of applications and business processes.

This has given rise to a hybrid IT landscape where cloud services are delivered alongside, traditional non-cloud systems. As a result, cloud is starting to achieve its true potential – not as a way of delivering new capabilities piecemeal, but as a fully integrated element of the overall IT landscape.

And this is enabling businesses to seize a huge variety of opportunities, from improved customer experience, increased agility and greater support for growth-driving innovation – all while driving down costs. And, thanks to our expertise in optimizing and orchestrating the delivery of cloud services alongside conventional IT, MDX Solutions Middle East is at the forefront of this new age.

As such, we understand that there’s more to agility than mere speed. While you need the freedom to innovate rapidly, you also need to make sure that your governance framework and compliance requirements aren’t compromised in the process. This is especially true of the data center, which is why we place so much emphasis on ensuring our services provide a perfect fit within the context of your overall cloud journey.

Whether you want to optimize your existing infrastructure or fully outsource the management of your IT systems, our data center services are designed to complement your in-house expertise. Whatever the scope of service you require, as the world’s fourth largest IT services provider, we’re perfectly placed to deliver the efficiencies you require, along with the full assurance of meeting your security, compliance and performance needs.

End User Services

Digital Workplace
Connect, Collaborate and Innovate

What’s driving the pace of change in businesses today? Simple answer: people.

Mobilising the enterprise is one of the greatest issues facing businesses in the coming years, as the digital revolution becomes increasingly apparent. As a result, businesses are looking at how they balance cost reduction with innovating and maintaining their legacy environments.

Digital technologies are changing the workplace for everyone. We’re seeing elements of the traditional ‘workplace’ dissolve; as technology expands the ability for personalisation, connection and collaboration

Businesses are challenged to increase employee effectiveness and engagement by enabling and delivering a more consumer-like computing environment. Increasingly, work is no longer a place people go to, but the thing people do.

CIOs and IT leaders need to consider developing a more social, mobile and data-driven work environment that can support their changing business needs. It is also an opportunity to exploit trends such as Internet of Things, as well as new “as a service” models, including Windows 10, to help them reduce costs and grow their business.

To get ahead, businesses must make strong workplace and IT transformation strategies a priority. This will capitalise on the changing environment, and harness transformational digital technologies to drive effective innovation..

Security Services

Secure Thinking

MDX Solutions Middle East has strong experience managing the information security of government departments, national security agencies and private businesses. We can help you manage your IT security risks effectively, with an extensive portfolio of services delivered via MDX Solutions Middle East Cloud or installed locally (or a seamless combination of the two).

We can ensure that you’re complying with the latest data legislation as well as protection from a constantly evolving variety of security threats. We provide a flexible, responsive service which gives you controlled access to software and data, from anywhere in the world and from any device, without compromising security.

Service Desk

We believe the Service Desk should be more than a resource for solving problems – it should be a hotbed of innovation.

So when you outsource to MDX Solutions Middle East, you aren’t just getting a partner who’ll provide round the clock support to users all over the world, but one who’ll strive tirelessly to improve the way they work.

IT Consulting delivered by MIS organization

MDX Solutions Middle East IT Consulting services assist you in ensuring that your IT is able to quickly and efficiently adapt to new business requirements, and is delivered in the most cost-effective model to suit the pace of your business growth. We work with you to assess your current IT situation, delivering expert insight and robust recommendations that strengthen your decision-making, in alignment with your business and technology strategies.

Technical Support Services

Our Technical Support Services help businesses to grow by providing high quality support, maximising IT availability and minimising disruption.

IT systems are vital to your business, meaning that preventing problems before they occur is far better than waiting to fix them, and fixing them fast when they do go wrong is a given.

Unplanned outages can have a serious impact on revenue, customer satisfaction and your reputation. The key to keeping our customer's business up and running lies in IT support agreements that align to your business requirements, which proactively minimise disruption, and are delivered by a partner you can trust.

MDX Solutions Middle East delivers this and more. We focus on preventing issues before they arise, using our predictive, preventative and proactive Intelligent Engineering services. We work with you to improve your customers’ experience, identify ways to help you become more efficient enabling you to grow faster.

Wherever or whenever you need support, from data centres to single users, MDX Solutions Middle East delivers services aligned to your business needs.